Help Center

Get the most out of Product Samples with our comprehensive guides, tutorials, and support resources.

All Help Articles

Browse our complete collection of guides and tutorials

Integration

How to Translate Product Samples App Text for Multi-Language Shopify Stores

The Product Samples App is built with global shoppers in mind!If your Shopify store serves customers in more than one language, it’s essential that every…

Read Article → June 29, 2025
Configuration

How to Translate the App Interface

App’s text be translated from app’s Settings 1. From your app’s main dashboard 2. Navigate to Settings tab. 3. Scroll down to bottom, where you…

Read Article → June 15, 2025
Configuration

Creating a Separated Sample Box

With this option enabled, NO ADDITIONAL PRODUCT is added into your store. App creates Draft Orders based on customers choice 1. From your product page,…

Read Article → June 15, 2025
Configuration

How to prevent user from viewing Sample Product?

All Samples products will be redirected to Homepage. Follow these bellow guide to secure your Sample page. From Shopify admin dashboard. Navigate to Online Store…

Read Article → June 15, 2025
Getting Started

How to Load the App Faster

This doc will show you how to improve app loading speeds! 1. From your Shopify admin, go to Online Store > Themes. 2. Select a…

Read Article → June 15, 2025
Configuration

How to Hide the Product Samples Widget on Specific Shopify Pages

Note:You’ll need some familiarity with CSS and Shopify Liquid for these instructions. If you’re not comfortable editing code, please share this guide with your developer,…

Read Article → June 15, 2025
Configuration

Searching Draft Orders

Orders created by app is saved under Orders section on Shopify admin by default. To separate them with other shop’s orders, follow some bellow easy…

Read Article → June 15, 2025
Configuration

Customizing Sample Templates

You can easily update the text and markup shown in your sample widgets directly from the app’s settings. Follow these steps: Go to the App…

Read Article → June 15, 2025
Configuration

Customizing Product Titles in Samples

1. This feature is available when you enable the Display samples in a separate sample box > Offer Samples to some products only setting in the…

Read Article → June 15, 2025
Configuration

Controlling App Visibility

You can control where the app appears – or limit it to specific themes. How to Manage App Visibility Open the app’s main dashboard. Go…

Read Article → June 15, 2025